Multilingual Game Content Monitoring Manager (Koto, Tokyo)

Tokyo
November 16, 2025
Full Time

Job Description

Multilingual Monitoring Team Manager (Gaming Industry)

Location: Koto-ku, Tokyo, Japan
Company: WitOne Co., Ltd.
Position Type: Contract Employee (Team Manager)
Industry: Gaming / Localization / Creative
Employment Type: Full-Time (8-hour shifts, includes weekends/holidays)

Company Overview

WitOne Co., Ltd., a subsidiary of NJ Holdings, supports global game developers and operators by providing localization, customer support, event planning, and multilingual content monitoring. The company collaborates with 40–50 partner companies and handles 200+ game titles per year.

Role Summary

The Multilingual Game Content Monitoring Manager is responsible for overseeing the monitoring team that reviews in-game content posted by global users. The role requires strong English communication skills, client handling, and team management abilities.

Key Responsibilities

  • Manage the Multilingual Monitoring Team overseeing game content safety
  • Communicate with clients (primarily in English)
  • Escalate sensitive or complex content cases
  • Support translation and localization tasks
  • Maintain compliance with community guidelines
  • Monitor text, images, and video content posted by users

What is Game Content Monitoring?

  • Reviewing user-generated texts, images, and videos
  • Ensuring compliance with community and platform guidelines
  • Removing inappropriate content
  • Applying sanctions such as account suspension if necessary

Why Join Us?

  • Work directly with top global game companies
  • No experience required if strong language skills are present
  • Minimal overtime (approx. 10 hrs/month)
  • Flexible culture and long holiday availability
  • Work-from-home options available

Selection Process

  1. Application
  2. Document Screening
  3. Online Interview (with language test)
  4. Job Offer
    Detailed instructions provided after document screening

Requirements

Required

  • Native-level Japanese
  • Business-level English (TOEIC 750+)
  • Basic PC skills: Word, Excel, PowerPoint

Preferred

  • Customer support experience
  • Translation or bridge engineer experience
  • Night shift experience

Working Hours

  • Standard: 8-hour shifts, including weekends and holidays
  • Shift Patterns:
    • 09:00–18:00
    • 16:00–01:00
    • 00:30–09:30
  • Training schedule: 10:00–19:00 (onsite required)

Salary & Benefits

  • Monthly: ¥232,000+
  • Annual: ¥2,784,000+
  • Compensation varies by experience
  • Night shift allowance (22:00–05:00)
  • Overtime paid per minute
  • Secondment allowance: ¥20,000/month
  • Transportation coverage
  • Full social insurance
  • Biannual evaluation system
  • Company event subsidies
  • Casual dress code

Holidays

  • Two days off per week (shift system)
  • Paid summer and winter vacation
  • Congratulatory/condolence leave
  • Childcare leave, sick leave

Contract Terms

  • 3-month trial period
  • Renewable 6-month contract

Nearest Station

  • Toyocho Station (Tozai Line) – 4 minutes on foot

Location

Photos

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