Job Description
Back Office Staff (Indonesia)

Location: Jakarta, Indonesia / Tokyo, Japan
Posted on: November 20, 2025
Employment Type: Full-time (Probationary period: 3 months)
Company: FactBase Inc.
Industry: SaaS / Manufacturing / Business Support
Department: General Affairs / Sales Support / Administration
Job Description
FactBase Inc. is seeking a Back Office Staff to support the newly established Indonesian corporation. You will assist with general affairs, sales support, and administrative tasks, including support for Japanese expatriates’ visa and residence procedures.
Key Responsibilities:
- General affairs and clerical work
- Sales support
- Support visa and residence procedures for Japanese expatriates
- Manage office equipment and facilities
- Liaison and coordination with business partners and related organizations
- Other back-office tasks during start-up phase
Company Info:
- SaaS business for the manufacturing industry, expanding overseas since January 2024
- Provide solutions to overseas manufacturers through site visits and precise proposals
- Contribute to overseas business growth and personal development in a mission-driven environment
Requirements
Must-have:
- Able to work in Jakarta, Indonesia
- Japanese: Business level or above
- Basic PC skills (Excel, Word, email)
- Experience in general affairs, clerical work, or administrative positions
Preferred:
- Experience working for a Japanese company
- English skills sufficient for work
- Practical experience with visas, residence permits, etc.
- Interest in startups and new businesses
Working Hours: 8:30–17:30
Compensation
- Annual Salary: JPY 4,500,000 – JPY 5,500,000
Holidays & Benefits
- Two days off per week (Saturday, Sunday, and public holidays)
- Paid holidays
- Celebration and condolence leave
- Childcare leave