Bilingual / Trilingual Concierge & Administration Staff (Shinjuku, Tokyo / Namba, Osaka)

Job Description

Bilingual/Trilingual Concierge & Administration Staff – SBC Medical Group Inc.

Location: Tokyo / Osaka, Japan
Company: SBC Medical Group Inc.
Position Type: Full-Time Employee
Industry: Medical / Welfare / Concierge Administration
Employment Type: Full-Time

Company Overview

SBC Medical Group provides a supportive environment where even beginners thrive. 90% of staff started with no experience. Ideal for individuals eager to grow their career and utilize language skills in a medical and concierge setting.

Role Summary

The Bilingual/Trilingual Concierge & Administration Staff welcomes and assists international customers, handles contracts, accounting, emails, medical records, and front-desk duties at Shonan Beauty Clinic. Communicate in Japanese and Chinese (or English) to provide seamless service.

Key Responsibilities

• Welcome and assist international customers
• Consult clients and propose treatments
• Handle contracts, billing, emails, and reception
• Create medical records
• Communicate in Japanese & Chinese (or English)
• Participate in training & continuous learning

Training

• 6-month training period
• No prior experience required – senior staff will support and guide

Requirements

Required

• Bilingual (Japanese & Chinese) or Trilingual (Japanese, Chinese & English) at business level
• 1+ years work experience (excluding part-time / temporary)
• Basic computer skills (email, Word, etc.)
• English: Business level (TOEIC 735–860)
• Japanese: Business level (JLPT N2+)
• Chinese: Business conversation level

Preferred

• Interest in medical or concierge services
• Cooperative and growth-oriented personality

Working Hours

• 10:00–19:00 or 9:00–18:00 (8 hours work + 1-hour break)
• Average overtime: 5.3 hours/month (paid per minute)

Salary & Benefits

• Annual salary (Bilingual): ¥4,000,000+
• Annual salary (Trilingual, 4-year degree): ¥4,500,000+
• Bonus: 2 times/year (July & December)
• Salary review: 1 time/year (April)
• Short-term performance bonuses: 4 times/year (after 1 year)
• Full social insurance
• Maternity / childcare leave
• Uniform loan
• Retirement benefits (after 3 years)
• Overtime allowance
• Transport allowance (up to ¥30,000/month)
• Rent subsidy (after 1 year)
• Childcare support & short-work system

Holidays & Leave

• 2 days off/week (9–10 days/month)
• 10 paid vacation days (after 6 months)
• 6 study leave days
• 110 public holidays/year
• Total: up to 121 paid holidays in the first year

Contract Type

• Full-time employment
• Trial period: 6 months (monthly salary reduced by ¥20,000)

Work Locations

• Kanto: Shinjuku, Ginza
• Kansai: Namba, Umeda, Kyoto
• Assignment based on preferences