Ecommerce Operation Manager (Osaka)

Job Description

Ecommerce Operation Manager

Location: Asia, Japan, Osaka
Posted on: November 20, 2025
Employment Type: Full-time Permanent (Probation: 3 months)
Industry: Distribution / Retail / E-commerce

Job Description

Manage cross-border e-commerce operations for ZenPlus:

• List products on trending overseas e-commerce sites
• Explore collaborations with overseas e-commerce platforms and negotiate terms
• Oversee product registration to operational management
• Analyze overseas market trends and competition to formulate strategic listing plans
• Coordinate with internal departments to ensure smooth operations
• Maintain an appropriate product lineup based on customer needs

Sample Day:

• 9:00–10:00: Morning routine & team check-in
• 10:00–11:00: Market research & strategy
• 11:00–12:00: Weekly sales team meeting
• 12:00–13:00: Lunch
• 13:00–15:00: Global outreach & partner negotiations
• 15:00–17:00: Internal coordination & product review
• 17:00–18:00: KPI tracking & team sync

Requirements

Personality:

• Open-minded, multicultural mindset
• Data-driven, problem-solving
• Independent yet collaborative
• Curious and eager to learn

Must-Have Skills:

• Native-level English
• 1+ years in international e-commerce sales
• IT knowledge in platform operations
• Business-level Japanese (JLPT N2 or equivalent)
• Project management experience
• Communication & negotiation skills

Preferred Skills:

• Multilingual
• International business development experience
• Digital marketing knowledge
• Data analysis skills
• Logistics or supply chain experience
• Entrepreneurial mindset

Working Hours

• Flextime: Core hours 10:00–16:00
• 8 working hours/day
• Fixed OJT schedule for initial months

Compensation

• Monthly Salary: ¥400,000+ (based on experience)
• Annual Bonus: Twice/year (June & December)
• Annual Raise: Yes
• Transportation Allowance: Up to ¥30,000/month
• Relocation Support: ¥100,000 (for relocations 60km+ away)
• Overtime Pay: By the minute
• Insurance: Unemployment, Health, Work Accident
• Business Casual

Holidays

• 2 days/week (Saturday & Sunday)
• Year-end/New Year: 4 days
• Paid leave: 26 days/year (increasing with tenure)