Payment Service Administrative Staff (Kichijoji, Tokyo)

Job Description

Payment Service Administrative Staff

Department: Customer Service / Payment Operations
Location: Tokyo, Japan
Employment Type: Full-time
Company: Degica Inc.

Job Description

You will handle administrative duties in the Payment Systems Division, including transaction data management, merchant payment activation, and cross-team coordination to improve efficiency and service quality.

Main Responsibilities:

• Create invoices related to the Payment Systems Division
• Manage cash-on-delivery operations
• Use internal systems for payment management, data registration, updates
• Communicate with domestic and international partners
• Perform general administrative tasks

About the Company

KOMOJU by Degica is an all-in-one payment service used globally by Steam, Shopify, and other major platforms. With a unified API, KOMOJU supports credit cards, convenience store payments, e-money, bank transfer, Pay-easy, and other local payment methods. Degica continues to expand operations beyond Japan and Korea into Europe and global markets.

Working Hours

• Flextime (8 hours/day)
• Core Time: 10:00–15:00 JST
• Remote work possible after trial period
• Flexible work arrangements available for overseas applicants

Requirements

Required:

• High accuracy in numerical and detail-oriented tasks
• Excel (VLOOKUP, Pivot Tables), Word (Mail Merge)

Preferred:

• EC inventory, sales admin, or accounting admin experience
• Ability to handle English documents
• Excel macro / workflow improvement experience

Ideal Candidate

• Careful and detail-focused
• Proactive problem solver
• Adaptable to changing systems and processes
• Strong communication across teams

Language Requirements:

• English: Daily conversation (TOEIC 475–730)
• Japanese: Fluent (JLPT N1 or equivalent)

Compensation:

• Annual salary: ¥4,000,000 – ¥7,000,000 + bonus
• Salary raises based on annual evaluations
• Profit sharing twice per year

Benefits:

• Hybrid work model
• Full social insurance (Kanto IT Software Health Association)
• Annual health checkup
• Fitness club access
• Language lesson subsidy (¥10,000–¥20,000/month)
• Self-study support (up to ¥100,000/year)

Holidays:

• 128 days per year
• Saturdays, Sundays, national holidays
• Golden Week, summer/winter holidays, year-end holidays
• Paid leave: 10 days after 6 months (max 20 days)
• Sick leave, childcare leave

Nearest Station:

JR Kichijoji Station – 3-minute walk