Receptionist / Secretary (Chiyoda, Tokyo)

Job Description

Receptionist / Secretary (English-speaking, Foreign-affiliated Office)

Location: Chiyoda / Shibuya / Meguro, Tokyo, Japan
Company: The Executive Centre Japan Co., Ltd.
Position Type: Full-Time, Permanent
Industry: Housing / Real Estate / Facilities
Employment Type: Full-Time

Company Overview

The Executive Centre is a serviced office provider based in Tokyo, supporting client companies with receptionist and secretary services at each center. Employees come from diverse backgrounds, including hotel and trading industries, and leverage their experience in a work-life balanced environment. Many clients are foreign nationals, allowing staff to utilize English and hospitality skills.

Role Summary

The Receptionist / Secretary provides administrative and front-desk support for clients. Tasks include greeting visitors, managing meeting rooms, handling correspondence, and providing overall office support. The role ensures smooth operations and high-quality service for clients in a professional, English-speaking office environment.

Key Responsibilities

• Reception duties: visitor support, meeting room booking/service, mail/parcels handling
• Telephone support: reception, transfer, message handling
• Secretarial duties: business support, scheduling, arrangements
• PC tasks: data entry, document creation
• Conference room management, tea service, tidying
• Community and client event management
• SNS communication and office announcements
• Support contract renewals by managers (incentive opportunities possible)

Why Join Us?

• Work in a global, foreign-affiliated office
• Utilize English and hospitality skills
• Stable permanent position with full benefits
• Monthly salary plus performance incentives
• Career growth opportunities in administrative and concierge services

Working Hours

• 9:00–18:00 (1-hour break, 8 working hours)

Requirements

Required

• TOEIC 700+ (guideline)
• College / University graduate
• Administrative work experience
• Basic PC skills: Word, Excel, PowerPoint
• Japanese: native level

Preferred

• Customer service experience (hotel front desk, airport staff, receptionist, secretary, call operator)
• English communication skills (daily conversation, TOEIC 475–730)

Salary & Benefits

• Annual income: From ¥3,500,000
• Monthly basic salary: ¥260,000+ incentives
• Annual salary increase (January, based on performance)
• Performance bonus 1–2 times per year
• Full transportation coverage
• Social insurance (employment, health, pension, etc.)
• Overtime pay
• Paid leave, bereavement, menstrual, maternity, childcare leave
• 120+ annual days off

Holidays

• Two days off per week (Saturday/Sunday)
• Public holidays
• Year-end/New Year holidays
• Paid leave (after 3 months)
• Bereavement, maternity, childcare, menstrual leave

Contract Terms

• Full-time permanent employee (no fixed term)