Service Technician – Integrated Security Systems (Chuo, Tokyo)

Job Description

Service Technician – Integrated Security Systems

Company: AVTEL Limited
Location: Chuo, Tokyo, Japan
Employment Type: Full-Time / Permanent Employee
Industry: System Integrator

Job Overview

Responsible for installation, repair, and maintenance of integrated security systems including Access Control and CCTV. Conduct site installations, diagnostics, planned preventative maintenance (PPM), and support small projects while collaborating with the engineering team.

Key Responsibilities:

• Install, repair, and maintain integrated security systems (Access Control, CCTV, and related technologies)
• Diagnose technical issues and implement effective solutions
• Assist with site surveys and project pricing preparation
• Support small-scale projects ensuring tasks are completed to specification
• Follow company procedures, safety protocols, and KPIs
• Collaborate with technical team for process improvements

Company Info:

• Designs, installs, and supports integrated security systems connected to corporate networks for centralized monitoring
• Authorized partners for multiple security manufacturers: AMAG, Arcules, Axis, Bosch, Brivo, Eagle Eye, Feenics, Gallagher, Genetec, HID, Honeywell, Lenel S2, Milestone, RS2, Software House, Verint

Working Hours

• Flextime with core hours: 10:00 – 15:00

Requirements

• Minimum 3 years experience with integrated security systems installation and maintenance
• Hands-on with Access Control, CCTV, and security technologies
• Basic IT networking troubleshooting skills; CAD experience a plus
• Strong customer service and communication skills
• Japanese or English business-level proficiency; bilingual is a plus
• Willingness to work outside standard hours if required

Language Requirements:

• English: Daily conversation (TOEIC 475–730)
• Japanese: Business level (JLPT N2+)

Salary

• JPY 3,000,000 – 4,500,000 per year

Nearest Station: Hibiya Line, Chuo-ku, Tokyo